Shipping timeframes are estimates and may vary by destination, carrier, weather, holidays, and order volume.

Order preparation: 1–3 business days.

Busy periods: up to 7 business days.

Standard transit after dispatch: approximately 5–7 business days.

Typical order-to-delivery estimate: approximately 6–10 business days.

Tracking is sent when available and may take up to 72 hours to show movement. If more than 7 business days pass without a shipment update, email support@ilenvaro.com or contact@ilenvaro.com with your order number.

Shipping charges are calculated and shown at checkout. Available destinations and methods depend on the address entered, carrier serviceability, package details, and product type. PO boxes, remote, military, territory, or restricted addresses may have limited options.

Customers are responsible for accurate delivery details. Contact us immediately about an address error; changes are not guaranteed after processing, packing, dispatch, or carrier transfer. Split shipments may arrive separately with different tracking numbers and carriers.

If tracking shows delivered but the parcel is missing, check entrances, lockers, reception, household members, and neighbors, then contact the carrier and us. For lost or returned-to-sender packages, provide the order and tracking numbers.

For returns, contact customer service before sending anything. The business address is not a return address unless authorized.